When you order with Online Packaging Shop, we dispatch in the quickest most economical way we can. As well as Royal Mail we use a number of well known UK couriers.
Please note though, we cannot guarantee the speed of First Class delivery in this case. (See Delivery Timescales)
Offshore, Highlands and Islands:
Due to higher rates imposed by our carriers to beautifully remote and wonderfully inaccessible areas, we have to apply a minimum surcharge of £7.95 to deliveries to the following post code areas: AB13-14, AB21-56, FK19-21, GY, HS, IM, IV, JE, KA27-28, KW, PA20-78, PH2, PH9, PH15-50, PO30-41, TR21-25, ZE.
Occasionally we may need to increase this surcharge - if, for example, you order a larger product in a more remote area. We’ll do our absolute best to keep your costs to a minimum though, and in the event it applies to your order, our customer service team will get in touch so that you can discuss whether you want to go ahead or cancel. Be assured we’ll try everything we can to satisfy your order successfully and economically for you.
As soon as your order is dispatched, we will email you a tracking number, allowing you to track the progress of your order. Please make sure someone is around to receive and sign for the delivery.
Orders received by 14.00 will be dispatched same day. That applies to the UK mainland, and to orders placed Monday to Friday. The only exception is if items are not in stock, and if this is the case we’ll let you know immediately. We’re well stocked up on all standard products though, so you should be fine.
Please bear in mind that we have no control over the speed of delivery with Royal Mail. We’ll always send First Class, Recorded Delivery using their Signed For service and you should usually have delivery within 2 or 3 days.