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Online Packaging Shop - Terms And Conditions

Making A Purchase With Online Packaging Shop


As an Online Packaging Supplier all our goods are sent direct from our warehouse, we do not have trade counter facilities. All prices and quantities advertised on www.onlinepackagingshop.co.uk are for online purchases only.

We cannot accept requests for special delivery dates unless this has been discussed and agreed with onlinepackagingshop.co.uk prior to ordering your goods.

Please note: All stated weights, sizes and gauges are approximate, the standard acceptable manufactures tolerance is +/- 10%.

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'CHECKOUT NOW' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payment.


We accept Visa and Mastercard. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping and Handling


Online Packaging Shops Delivery Rates

We despatch your packaging materials and goods in a variety of ways, either by using our own transport, or with UK couriers including TNT, Parcel force, Night freight and ANC.

Some of our smaller items that can be shipped with Royal Mail will be, this is to save you the extra cost in paying for a courier delivery. Some items can ship for as little as £1.28, but will take as long as the post office takes to deliver the parcel. This is normally in 2-3 days.

All UK mainland deliveries for orders over £75 (Exclusive of VAT) are FREE. All orders that can be sent with one of our carriers other than Royal Mail and are received before 14.00 will be despatched on the same day (subject to stock levels) with our courier on a next working day delivery service. If items are not in stock we will contact you to confirm.

For all other destinations & orders below £75 (exc VAT) the following rates apply;

Mainland UK

Economy 4-5 working days - £6.50 + VAT
Standard 2-3 working days - £7.50 + VAT
Next working day (9-5pm) - £8.50 + VAT

Scottish Highlands & Grampian

4-5 days £29.00 + VAT
2-3 days £32.00 + VAT

Northern Ireland

4-5 days £29.00 + VAT
2-3 days £32.00 + VAT

Channel Islands

4-5 days £29.00 + VAT
2-3 days £32.00 + VAT

Isle of Man

4-5 days £29.00 + VAT
2-3 days £32.00 + VAT

Isle of Wight

4-5 days £29.00 + VAT
2-3 days £32.00 + VAT

Scilly Isles

4-5 days £29.00 + VAT
2-3 days £32.00 + VAT

Royal Mail Delivery

Royal Mail First Class Delivery Charges

All orders that are sent with Royal Mail are sent first class packet and normally take 2-3 days to arrive.
Length: over 353mm
Width: over 250mm
Thickness: over 25mm
Weight Range Royal Mail First Class Price
0-100g 139p
101-250g 172p
251-500g 224p
501-750g 275p
751-1000g 335p
1001-1250g 450p
1251-1500g 520p
1501-1750g 590p
1751-2000g 660p

International Deliveries

We can ship your order to almost any destination worldwide however you will need to contact us prior to ordering as the shipping charges will vary depending on the size & weight of the goods you wish to order.

Due to the bulky nature of packaging materials in general, we do reserve the right to decline orders where, due to location or availability of local carriers or otherwise, the cost of sending the goods exceeds the value of the goods themselves. This caveat in particular applies to Bubble Wrap.

Further Information

Using our own transport we deliver packaging materials and supplies to these areas; West Sussex, East Sussex & Hampshire. We can go further a field with our own transport or Alternatively we use outside carriers for the nationwide delivery service.

Please note - All orders are subject to stock levels. If there is going to be a delay for any reason we will contact you in the first instance by sending an email to the email address supplied at time of purchase. Please make sure this email address is correct.

We would love to offer all our customers FREE shipping but the high costs that are passed onto us means this is at present not an option. The more customers we get the closer to 100% free shipping we will be, so please help us in letting your friends and work colleagues know about us.

Delivery Schedule


We despatch your packaging materials and goods in a variety of ways, either by using our own transport, or with UK couriers including TNT, Parcel force, Night freight and ANC.

Some of our smaller items that can be shipped with Royal Mail will be, this is to save you the extra cost in paying for a courier delivery. Some items can ship for as little as £1.28, but will take as long as the post office takes to deliver the parcel. This is normally in 2-3 days.

Ordering Times


All orders that can be sent with one of our carriers other than Royal Mail and are received before 14.00 will be despatched on the same day (subject to stock levels) with our courier on a next working day delivery service. If items are not in stock we will contact you to confirm.

All orders that can be sent with one of our carriers other than Royal Mail and are received after 14.00 will be despatched (subject to stock levels) the following day with our courier on a next working day delivery service.

All orders that are sent with Royal Mail are sent first class packet and normally take 2-3 days to arrive.

Please note - All orders are subject to stock levels.

What will we do if your goods are out of stock


If there is going to be a delay for any reason we will contact you.

Back Orders


If your item is not in stock, we will back order for you.

Tax Charges


For orders made from the UK , 17.5% VAT is added.
VAT registration No: GB 944 2952 05

Credit And Debit Card Security


All transaction information passed between onlinepackagingshop and the Protx VSP Systems is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted and any messages sent to our servers from Protx are signed using MD5 hashing to prevent tampering. You can be completely secure in the knowledge that nothing you pass to the Protx servers can be examined, used or modified by any third parties attempting to gain access to sensitive information.

Guarantee


We guarantee your satisfaction.

Reaching Us


If you need to reach us, please email us using the link on the store page, alternatively, you can call on 0845 071 0079 (International +44 0845 071 0079) or fax us on or write to us at Unit 1 Mill Road Portslade BN41 1PF United Kingdom

Privacy Policy


Based in Sussex England, our principal activity is online packaging distribution, through our web site at www.onlinepackagingshop.co.uk. This privacy policy sets out how we uses and protect any information that you give when you use our website.

Organisation Name: Online Packaging Shop
Web Site: www.onlinepackagingshop.co.uk
Address: Unit 1 Mill Road, Portslade, East Sussex, BN41 1PF
VAT registration No: 765 3496 93


Online Packaging Shop is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Online Packaging Shop may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/09/2008.

What do we collect:

  • Name and job title.
  • Contact information including email address.
  • Invoice and delviery addresses.
  • Demographic information such as post code and preferences.

What we do with the information we gather:

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
  • Internal record keeping.
  • We may use the information to improve our products and services.
  • When creating a new account at www.onlinepackagingshop.co.uk, you can request to opt-in to our email campaigns. We may then periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. On each email sent this way, there is a clear link to permenantly unsubscribe from our email campaigns.

Security:

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

When placing orders, we actively work to protect the security of your order and payment information by using 128-bit SSL technology. This automatically encrypts your details during transmission.

How we use cookies:

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites:

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information:

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We will not use your personal information to send you promotional information about third parties for promotional purposes.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write us (see our postal address at the top of the page). A small fee of £5 will be payable.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible (sales@onlinepackagingshop.co.uk ). We will promptly correct any information found to be incorrect.

Should you have any further questions which are not covered here then please send them to sales@onlinepackagingshop.co.uk.

Returns Policy


Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.opsi.gov.uk/si/si2000/20002334.htm
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